AT&T Business Service Guide

Service Guide Transition



The AT&T Business Service Guides are being transitioned from the original AT&T Business Service Guide and AT&T Managed Data and Miscellaneous Service Guide websites.

The status of the transition will be updated in the AT&T Business Service Guide Transition Table below. (As used in the Transition Table, "SG1B" refers to the original AT&T Business Service Guide website and "SG1E" refers to the original AT&T Managed Data and Miscellaneous Service Guide website.) Service Guides that have not yet been transitioned will continue to be located at the original Service Guide websites. During the transition, as Service Guides become effective on the new website, the hyperlinks for those services on the original websites will be redirected to the appropriate Service Guide on the new website.

This table will also document when "NEW" Service Guides have been added and become effective."NEW" Service Guides have no prior Service Guide reference.

AT&T Business Service Guide Transition Table
Prior SG
Prior SG reference
New SG reference
Publish date
Effective date
SG1B 56 or 64 Kbps Swiched Digital Service08/26/1308/26/13
NEW Actsoft from AT&T10/19/1210/19/12
NEW AirWatch Hosted MDM from AT&T10/30/1210/30/12
NEW AirWatch On-Premises MDM from AT&T10/30/1210/30/12
NEW Associate PLEDGE from AT&T10/09/1210/09/12
NEW AT&T Advanced Exchange with Extended Warranty06/03/1306/03/13
NEW AT&T Alaska Internet Service11/21/0611/21/06
NEW AT&T Asset Management for Shipping Containers03/16/1603/16/16
New AT&T Business in a Box® as sold by ACC Business10/14/1610/14/16
NEW AT&T Business Messaging03/28/1703/28/17
NEW AT&T Business Network Service as sold by ACC Business03/23/1603/23/16
NEW AT&T Business Voice over IP (BVoIP) Services09/22/0609/22/06
NEW AT&T Cargo View with FlightSafe®06/18/1406/18/14
New AT&T Cloud Solutions05/17/1305/17/13
NEW AT&T Collaborate04/29/1604/29/16
New AT&T Content Delivery Network (AT&T CDN) Service01/24/1301/24/13
NEW AT&T Data Patterns for Visitors11/07/1611/07/16
NEW AT&T Dedicated Ethernet (TCAL)06/26/1506/26/15
NEW AT&T Detect and Connect Solutions™ Commerce Connect Services11/25/1311/25/13
NEW AT&T Enhanced Push-to-Talk11/12/1211/12/12
NEW AT&T Equipment and Machinery Solutions09/30/1609/30/16
NEW AT&T Ethernet and Wavelength Service03/21/1403/21/14
NEW AT&T Ethernet WAN Alaska Service02/26/1602/26/16
NEW AT&T Fleet Manager04/10/1704/10/17
NEW AT&T Flow Designer05/27/1605/27/16
NEW AT&T Global Mobile Management01/09/1201/09/12
SG1B AT&T Global Video Service11/17/1111/17/11
NEW AT&T High Speed Internet Business Edition12/25/1212/25/12
NEW AT&T IP Flexible Reach as sold by ACC Business12/08/1512/08/15
NEW AT&T Local Private Line Service (Puerto Rico)08/08/1308/08/13
NEW AT&T Message Archiving04/04/1604/04/16
NEW AT&T Messaging Toolkit10/04/1210/04/12
NEW AT&T Messaging Toolkit - Minimum Commitment Plans04/04/1404/04/14
NEW AT&T MetroCell11/30/1511/30/15
NEW AT&T Mobile Device Management04/24/1404/24/14
NEW AT&T Mobile Enterprise Applications Platform (MEAP)04/19/1204/19/12
NEW AT&T Mobile Enterprise Applications Platform (MEAP) - Managed Solution04/19/1204/19/12
NEW AT&T Mobile Forms01/20/1501/20/15
NEW AT&T Mobile Security12/21/1212/21/12
NEW AT&T Mobile Solutions(formerly AT&T Integrated Mobile Service)06/23/0606/07/06
NEW AT&T Near Field Communications Connect Service11/25/1311/25/13
NEW AT&T Network Deployment Service10/05/0710/05/07
NEW AT&T Network Functions on Demand02/29/1602/29/16
NEW AT&T Network Integration International Private Line08/03/1508/03/15
NEW AT&T North American Voice Service02/20/0702/20/07
NEW AT&T Public Safety Solutions04/30/1504/30/15
NEW AT&T Remote Mobility Zone09/14/1209/14/12
NEW AT&T Secure Network Gateway Service04/24/1204/24/12
NEW AT&T ShoreTel Mobility Router07/01/1207/01/12
NEW AT&T Smart Grid Metering - Solar Solution12/15/1612/15/16
NEW AT&T Smart Grid Metering - Solar Solution12/15/1612/15/16
NEW AT&T Smart Grid Operational Data Management07/11/1407/11/14
NEW AT&T Smart Grid Solutions - Prepay Energy12/12/1312/12/13
NEW AT&T Smart Irrigation12/15/1612/15/16
NEW AT&T Switched Ethernet Service (Puerto Rico)08/08/1308/08/13
NEW AT&T Telepresence Solution05/22/1105/22/11
SG1B AT&T Toll-Free Directory Assistance Service08/26/1308/26/13
NEW AT&T Venue Analytics06/17/1506/17/15
NEW AT&T Voice Maintenance Solutions01/11/1202/11/12
NEW AT&T VPN Service06/30/0606/30/06
NEW AT&T Wi-Fi Services12/12/1412/12/14
NEW AT&T Work03/19/1503/19/15
NEW AT&T Workforce Manager04/03/1704/03/17
NEW bigtincan hub from AT&T11/11/1411/11/14
NEW Box from AT&T09/05/1409/05/14
NEW Courier Complete from AT&T11/16/1211/16/12
NEW Eyewitness from AT&T01/04/1301/04/13
NEW Fleet Complete Asset Tracker from AT&T11/16/1211/16/12
NEW Fleet Complete Fleet Tracker from AT&T11/16/1211/16/12
NEW Fleet Complete Track & Dispatch from AT&T11/16/1211/16/12
NEW Good Solutions from AT&T12/23/1312/23/13
NEW HipLink® presented by AT&T02/11/1402/11/14
NEW IBM Cloud Managed Services with AT&T NetBond Service04/01/1304/01/13
NEW IBM MobileFirst Protect09/18/1509/18/15
NEW M2X Data Service05/27/1605/27/16
NEW Mobile Call Recording01/19/1501/19/15
NEW MobileIron Basic Connected Cloud from AT&T10/03/1210/03/12
NEW MobileIron Cloud08/19/1508/19/15
NEW MobileIron Connected Cloud from AT&T02/06/1202/06/12
NEW MobileIron Hosted from AT&T03/29/1303/29/13
NEW MobileIron Virtual Smartphone Platform (VSP) from AT&T03/20/1203/20/12
NEW MobileIron VSP from AT&T - Managed Hosted Mobile Device Management (MDM) Solution10/18/1210/18/12
NEW NetMotion Wireless from AT&T09/20/1209/20/12
NEW pdvConnect01/24/1301/24/13
NEW Rave Campus Messenger from AT&T01/04/1301/04/13
NEW Rave Guardian from AT&T01/04/1301/04/13
NEW RingCentral Office@Hand from AT&T01/12/1501/12/15
NEW Telenav Asset Tracker from AT&T11/30/1211/30/12
NEW Telenav Track from AT&T11/16/1211/16/12
NEW Telenav Track LITE from AT&T11/16/1211/16/12
NEW Telenav Vehicle Tracker from AT&T11/30/1211/30/12
NEW TotalMobile from AT&T12/10/1212/10/12
NEW Xata Turnpike from AT&T10/22/1210/22/12
NEW Xora In-Vehicle from AT&T11/30/1211/30/12
NEW Xora StreetSmart Workforce from AT&T09/20/1209/20/12
NEW Xora StreetSmart Workforce Locator from AT&T09/20/1209/20/12
SG1EACC Business ANIRA ACC Business ANIRA11/17/1111/17/11
SG1EACC Business Managed Internet Service ACC Business Managed Internet Service11/17/1111/17/11
SG1BACC Business Service ACC Business Service11/17/1111/17/11
SG1BACCU-Ring Network Access Service ACCU-Ring Network Access Service10/28/1310/28/13
SG1BACCUNET 2.048 Mbps Service AT&T Bandwidth Services10/10/0510/15/05
SG1BACCUNET Fractional T45 (FT45) Service AT&T Bandwidth Services10/10/0510/15/05
SG1BACCUNET Generic Digital Access (ADGA) Service AT&T Bandwidth Services12/28/0712/28/07
SG1BACCUNET SONET T155 (OC3) Service AT&T Bandwidth Services10/10/0510/15/05
SG1BACCUNET Spectrum of Digital Service (ASDS) AT&T Bandwidth Services10/10/0510/15/05
SG1BACCUNET T1.5 Service AT&T Bandwidth Services10/10/0510/15/05
SG1BACCUNET T45 Service AT&T Bandwidth Services10/10/0510/15/05
SG1BAlascom 1.544 Mbps Offer AT&T Bandwidth Services12/28/0712/28/07
SG1BAlascom DDS Offer AT&T Bandwidth Services12/28/0712/28/07
SG1BAlascom Fractional T1.5 Offer AT&T Bandwidth Services12/28/0712/28/07
SG1BAlascom T45 Offer AT&T Bandwidth Services12/28/0712/28/07
SG1BAlascom Voice Grade Offer AT&T Bandwidth Services12/28/0712/28/07
SG1EAT&T Advanced Recovery Services (ARS) AT&T Advanced Recovery Services11/17/1111/17/11
SG1BAT&T Advanced Toll-Free Service AT&T Toll-Free Services*09/02/0409/15/04
SG1EAT&T Alascom Asynchronous Transfer Mode (ATM) Services AT&T Business Network (ABN) Service08/10/0708/10/07
SG1BAT&T Alascom Basic Frame Relay Service AT&T Packet Services08/10/0708/10/07
SG1BAT&T ALL IN ONE Service AT&T ALL IN ONE Service11/17/1111/17/11
SG1EAT&T ATM Services AT&T Packet Services08/02/0409/01/04
SG1BAT&T Audio TeleConference Service AT&T Audio TeleConference Service11/17/1111/17/11
SG1EAT&T Business DSL Internet Service AT&T Business DSL Internet Service11/17/1111/17/11
SG1EAT&T Business Internet Service (formerly known as AT&T Global Network Services – Corporate Dial Services) AT&T Business Internet Service11/17/1111/17/11
SG1BAT&T Business Network (ABN) Service AT&T Business Network11/23/0412/01/04
SG1BAT&T Business Services - Simply Better Flex Pricing Plan AT&T Business Services - Simply Better Flex Pricing Plan11/17/1111/17/11
SG1EAT&T Business-in-a-Box Service AT&T Business-in-a-Box Service11/17/1111/17/11
SG1BAT&T Commercial Long Distance Service AT&T Commercial Long Distance Service12/06/1312/06/13
SG1BAT&T Contact Management Services (formerly AT&T VoiceTone® Services) AT&T Contact Management Services12/15/0612/29/06
SG1BAT&T Direct Toll-Free Service AT&T Toll-Free Services*09/02/0409/15/04
SG1BAT&T Domestic Frame Relay Service AT&T Packet Services08/02/0409/01/04
SG1EAT&T Dual-Mode Mobile Voice AT&T Dual-Mode Mobile Voice11/17/1111/17/11
SG1EAT&T Enhanced Announcement Services AT&T Toll-Free Services*09/02/0409/15/04
SG1EAT&T Enhanced Transport Service AT&T Enhanced Transport Service11/17/1111/17/11
SG1EAT&T Enhanced Virtual Private Network Services AT&T Enhanced Virtual Private Network Services11/17/1111/17/11
SG1EAT&T Enterprise Hosting Service AT&T Enterprise Hosting Service11/17/1111/17/11
SG1EAT&T Enterprise Recovery Service AT&T Enterprise Recovery Service11/17/1111/17/11
SG1EAT&T Enterprise Routing Services - Cisco Version AT&T Enterprise Routing Services - Cisco Version11/17/1111/17/11
SG1EAT&T Enterprise Routing Services - Genesys Version AT&T Enterprise Routing Services - Genesys Version11/17/1111/17/11
SG1EAT&T Fast Access Business DSL Service AT&T Fast Access Business DSL Service11/17/1111/17/11
SG1BAT&T Full Channel Service - Mexico AT&T Bandwidth Services08/14/0608/28/06
SG1BAT&T Global Inbound Service AT&T Global Inbound Service09/27/1209/27/12
SG1EAT&T Global Managed Internet Service AT&T Managed Internet Service12/12/0512/15/05
SG1EAT&T Global Network Services AT&T Remote Access - Multiprotocol Remote Access AT&T Global Network Services AT&T Remote Access - Multiprotocol Remote Access11/17/1111/17/11
SG1BAT&T Global Software Defined Network (GSDN) AT&T OneNet Service07/12/0507/15/05
SG1EAT&T Hosted Outbound Calling Service (AHOCS) AT&T Hosted Outbound Calling Service11/17/1111/17/11
SG1BAT&T International Bilateral Frame Relay Service AT&T Packet Services08/02/0409/01/04
SG1BAT&T International End-to-End Access Service AT&T Bandwidth Services12/28/0712/28/07
SG1BAT&T International End-to-End Frame Relay Service AT&T Packet Services08/02/0409/01/04
SG1BAT&T International End-to-End Service AT&T Bandwidth Services08/14/0608/28/06
SG1BAT&T International Full-Channel Service AT&T Bandwidth Services08/14/0608/28/06
SG1BAT&T International Full-Channel Service - Coordinated (IFCS-C) AT&T Bandwidth Services08/14/0608/28/06
SG1BAT&T International Half-Channel Service AT&T Bandwidth Services08/14/0608/28/06
SG1BAT&T International Satellite Direct Service AT&T International Satellite Direct Service11/17/1111/17/11
SG1BAT&T International Satellite Shared Earth Station Service AT&T International Satellite Shared Earth Station Service11/17/1111/17/11
SG1EAT&T Internet Protect AT&T Managed Security Services11/17/1111/17/11
SG1BAT&T IP Enabled Frame Relay - International (IPeFR I) Service AT&T Packet Services08/02/0409/01/04
SG1EAT&T IP Telephony and LAN Service AT&T IP Telephony and LAN Service11/17/1111/17/11
SG1BAT&T Local Private Line Service (TCG) AT&T Local Private Line Service (TCG)11/17/1111/17/11
SG1EAT&T Location Information Service AT&T Location Information Service11/17/1111/17/11
SG1EAT&T Machine-to-Machine Wireless Services AT&T Machine-to-Machine Wireless Services11/17/1111/17/11
SG1EAT&T Maintenance Solutions (AMS) AT&T Maintenance Solutions (AMS)11/17/1111/17/11
SG1EAT&T Managed Internet Service AT&T Managed Internet Service02/22/0503/01/05
SG1EAT&T Managed Multi-Network Service AT&T Managed Multi-Network Service11/17/1111/17/11
SG1EAT&T Managed Router Solution AT&T Managed Router Solution11/17/1111/17/11
SG1EAT&T Managed Security Services AT&T Managed Security Services11/17/1111/17/11
SG1EAT&T Managed Virtual Private Network (VPN) Tunneling Services AT&T Managed Virtual Private Network (VPN) Tunneling Services11/17/1111/17/11
SG1EAT&T Mobile Services AT&T Mobile Services11/17/1111/17/11
SG1EAT&T Network-Based IP VPN Remote Access Service AT&T Network-Based IP VPN Remote Access Service11/17/1111/17/11
SG1EAT&T OPT-E-WAN Virtual Private LAN Service (VPLS) AT&T OPT-E-WAN Virtual Private LAN Service (VPLS)11/17/1111/17/11
SG1BAT&T Private Line SONET OC12 (OC12) Local Channel Service AT&T Bandwidth Services12/28/0712/28/07
SG1BAT&T Private Line SONET OC12 Service AT&T Bandwidth Services10/10/0510/15/05
SG1EAT&T Private Video Management Service AT&T Private Video Management Service11/17/1111/17/11
SG1BAT&T SDN OneNet Service AT&T OneNet Service07/12/0507/15/05
SG1EAT&T Smart Business Suite AT&T Smart Business Suite11/17/1111/17/11
SG1BAT&T SONET OC3 Local Channel Service (OC3 LCS) AT&T Bandwidth Services12/28/0712/28/07
SG1BAT&T STARTERLINE Service AT&T Toll-Free Services*09/02/0409/15/04
SG1BAT&T Toll-Free MEGACOM Service AT&T Toll-Free Services*09/02/0409/15/04
SG1BAT&T Toll-Free READYLINE Service AT&T Toll-Free Services*09/02/0409/15/04
SG1EAT&T Ultravailable® Network Services AT&T Ultravailable® Network Services11/17/1111/17/11
SG1EAT&T Unified Communications Services AT&T Unified Communications Services11/17/1111/17/11
SG1BAT&T VoicePort Service AT&T Voice Port Service11/08/1211/08/12
SG1EAT&T Web Hosting Service AT&T Website Solutions and AT&T Web Hosting Service11/17/1111/17/11
SG1EAT&T Wi-Fi Wireless Internet Access Service AT&T Wi-Fi Wireless Internet Access Service11/17/1111/17/11
SG1BDigital Data Local Channel (DDLC) Service AT&T Bandwidth Services12/28/0712/28/07
SG1BInternational ACCUNET 2.048 Mbps Service - Mexico AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET Spectrum of Digital Service (IASDS) - Canada AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET Spectrum of Digital Service (IASDS) - Mexico AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET T1.5 Service - Canada AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET T1.5 Service - Mexico AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET T155 Service - Canada AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET T155 Service - Mexico AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET T45 Service - Canada AT&T Bandwidth Services10/10/0510/15/05
SG1BInternational ACCUNET T45 Service - Mexico AT&T Bandwidth Services10/10/0510/15/05
SG1BTerrestrial 1.544 Mbps (T1.5) Local Channel Service AT&T Bandwidth Services12/28/0712/28/07
SG1BTerrestrial 2.048 Mbps (T2.048) Local Channel Service AT&T Bandwidth Services12/28/0712/28/07
SG1BTerrestrial 45 Mbps (T45) Local Channel Service AT&T Bandwidth Services12/28/0712/28/07
SG1BTerrestrial Television (TV) Local Channel Service AT&T Bandwidth Services12/28/0712/28/07
SG1BVirtual Telecommunications Network Service (VTNS) Virtual Telecommunications Network Service (VTNS)11/17/1111/17/11
SG1BVoice Grade (VG) Local Channel Service AT&T Bandwidth Services12/28/0712/28/07

Notes:

** The General Terms and Conditions continue to apply to service that have not been transitioned to the new site. Once a service is covered by an effective Service Guide on the new site, the new General Provisions and Glossary will apply.

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