AT&T Business Service Guide

Service Guide Transition

The AT&T Business Service Guides are being transitioned from the original AT&T Business Service Guide and AT&T Managed Data and Miscellaneous Service Guide websites.

The status of the transition will be updated in the AT&T Business Service Guide Transition Table below. (As used in the Transition Table, "SG1B" refers to the original AT&T Business Service Guide website and "SG1E" refers to the original AT&T Managed Data and Miscellaneous Service Guide website.) Service Guides that have not yet been transitioned will continue to be located at the original Service Guide websites. During the transition, as Service Guides become effective on the new website, the hyperlinks for those services on the original websites will be redirected to the appropriate Service Guide on the new website.

This table will also document when "NEW" Service Guides have been added and become effective."NEW" Service Guides have no prior Service Guide reference.

AT&T Business Service Guide Transition Table
Prior SG	Prior SG reference	New SG reference	Publish date	Effective date


SG1B		56 or 64 Kbps Swiched Digital Service	08/26/13	08/26/13
NEW		Actsoft from AT&T	10/19/12	10/19/12
NEW		AirWatch Hosted MDM from AT&T	10/30/12	10/30/12
NEW		AirWatch On-Premises MDM from AT&T	10/30/12	10/30/12
NEW		Associate PLEDGE from AT&T	10/09/12	10/09/12
NEW		AT&T Advanced Exchange with Extended Warranty	06/03/13	06/03/13
NEW		AT&T Asset Management - Operations Center	10/17/17	10/17/17
NEW		AT&T Asset Management for Shipping Containers	03/16/16	03/16/16
New		AT&T Business in a Box® as sold by ACC Business	10/14/16	10/14/16
NEW		AT&T Business Messaging	03/28/17	03/28/17
NEW		AT&T Business Network Service as sold by ACC Business	03/23/16	03/23/16
NEW		AT&T Business Voice over IP (BVoIP) Services	09/22/06	09/22/06
New		AT&T Cloud Solutions	05/17/13	05/17/13
NEW		AT&T Collaborate	04/29/16	04/29/16
New		AT&T Content Delivery Network (AT&T CDN) Service	01/24/13	01/24/13
NEW		AT&T Data Patterns for Visitors	11/07/16	11/07/16
NEW		AT&T DataFlow Service	07/04/18	07/04/18
NEW		AT&T Dedicated Ethernet (TCAL)	06/26/15	06/26/15
NEW		AT&T Detect and Connect Solutions™ Commerce Connect Services	11/25/13	11/25/13
NEW		AT&T Enhanced Push-to-Talk	11/12/12	11/12/12
NEW		AT&T Equipment and Machinery Solutions	09/30/16	09/30/16
NEW		AT&T Ethernet and Wavelength Service	03/21/14	03/21/14
NEW		AT&T Ethernet WAN Alaska Service	02/26/16	02/26/16
NEW		AT&T FirstNet Solution	06/30/17	06/30/17
NEW		AT&T Fleet Management (fka AT&T Fleet Management for Enterprise)	02/10/20	02/10/20
NEW		AT&T Global IP Voice Service	06/01/17	06/01/17
NEW		AT&T Global Mobile Management	01/09/12	01/09/12
SG1B		AT&T Global Video Service	11/17/11	11/17/11
NEW		AT&T High Speed Internet Business Edition	12/25/12	12/25/12
NEW		AT&T Internet Aggregation Service	10/14/19	10/14/19
NEW		AT&T Internet of Things Multi-Network Connect	02/26/18	02/26/18
NEW		AT&T IoT OBDII Kit	03/29/18	03/29/18
NEW		AT&T IP Flexible Reach as sold by ACC Business	12/08/15	12/08/15
NEW		AT&T IP Toll-Free 360 (IPTF360) Service	11/22/19	11/22/19
NEW		AT&T IP Toll-Free 360 (IPTF360) Service	11/22/19	11/22/19
NEW		AT&T Managed In-Building Solution	09/30/19	09/30/19
NEW		AT&T Message Archiving	04/04/16	04/04/16
NEW		AT&T MetroCell	11/30/15	11/30/15
NEW		AT&T Mobile Device Management	04/24/14	04/24/14
NEW		AT&T Mobile Enterprise Applications Platform (MEAP)	04/19/12	04/19/12
NEW		AT&T Mobile Enterprise Applications Platform (MEAP) - Managed Solution	04/19/12	04/19/12
NEW		AT&T Mobile Security	12/21/12	12/21/12
NEW		AT&T Mobile Solutions(formerly AT&T Integrated Mobile Service)	06/23/06	06/07/06
NEW		AT&T Multi-access Edge Computing	04/14/20	04/14/20
NEW		AT&T Near Field Communications Connect Service	11/25/13	11/25/13
NEW		AT&T Network Aggregation Express Services	02/07/22	01/01/21
NEW		AT&T Network Aggregation Service	05/01/21	05/01/21
NEW		AT&T Network Deployment Service	10/05/07	10/05/07
NEW		AT&T Network Functions on Demand	02/29/16	02/29/16
NEW		AT&T Network Integration International Private Line	08/03/15	08/03/15
NEW		AT&T North American Voice Service	02/20/07	02/20/07
NEW		AT&T Public Safety Solutions	04/30/15	04/30/15
NEW		AT&T Remote Mobility Zone	09/14/12	09/14/12
NEW		AT&T SD-WAN - Static Extended Country Reach	10/14/19	10/14/19
NEW		AT&T Secure Network Gateway Service	04/24/12	04/24/12
NEW		AT&T ShoreTel Mobility Router	07/01/12	07/01/12
NEW		AT&T Smart Cities Digital Infrastructure with Current Powered by GE CityIQ™	06/21/18	06/21/18
NEW		AT&T Smart Grid Metering - Solar Solution	12/15/16	12/15/16
NEW		AT&T Smart Grid Metering - Solar Solution	12/15/16	12/15/16
NEW		AT&T Smart Grid Operational Data Management	07/11/14	07/11/14
NEW		AT&T Smart Grid Solutions - Prepay Energy	12/12/13	12/12/13
		AT&T Smart Label	03/15/24	03/15/24
NEW		AT&T Switched Ethernet Service℠ (TCAL)	03/31/15	03/31/15
NEW		AT&T Switched Ethernet℠ Service Third-Party Access (3PA)	05/22/19	05/22/19
NEW		AT&T Venue Analytics	06/17/15	06/17/15
NEW		AT&T Voice Maintenance Solutions	01/11/12	02/11/12
NEW		AT&T VPN Service	06/30/06	06/30/06
NEW		AT&T Wi-Fi Services	12/12/14	12/12/14
NEW		AT&T Workforce Manager	04/03/17	04/03/17
NEW		bigtincan hub from AT&T	11/11/14	11/11/14
NEW		Box from AT&T	09/05/14	09/05/14
NEW		CalAmp V-Series ELD Solution	05/01/18	05/01/18
NEW		Courier Complete from AT&T	11/16/12	11/16/12
NEW		Eyewitness from AT&T	01/04/13	01/04/13
NEW		First Priority™	03/30/18	03/30/18
NEW		First Responders Mobility Zone	09/30/18	09/30/18
NEW		FirstNet Push-to-Talk	03/31/20	03/31/20
NEW		Fleet Complete Asset Tracker from AT&T	11/16/12	11/16/12
NEW		Fleet Complete Fleet Tracker from AT&T	11/16/12	11/16/12
NEW		Fleet Complete Track & Dispatch from AT&T	11/16/12	11/16/12
NEW		GDPR Vendor List	03/15/18	05/25/18
NEW		Good Solutions from AT&T	12/23/13	12/23/13
NEW		IBM Cloud Managed Services with AT&T NetBond Service	04/01/13	04/01/13
NEW		IBM MobileFirst Protect	09/18/15	09/18/15
NEW		IoT Enhanced Support Services	05/05/17	05/05/17
NEW		Micron IoT Devices	06/13/19	06/13/19
NEW		Mobile Applications for Business - Industry Specific Solutions	06/15/17	06/15/17
NEW		Mobile Call Recording	01/19/15	01/19/15
NEW		MobileIron Virtual Smartphone Platform (VSP) from AT&T	03/20/12	03/20/12
NEW		NetMotion Software	04/17/18	04/17/18
NEW		Ping Asset IoT Devices	11/01/19	11/01/19
NEW		Rave Campus Messenger from AT&T	01/04/13	01/04/13
NEW		Rave Guardian from AT&T	01/04/13	01/04/13
NEW		RingCentral Office@Hand from AT&T	01/12/15	01/12/15
NEW		Satellite Solutions	10/13/17	10/13/17
NEW		Sercomm SM-ATK02 Asset Tracker Solution	10/07/19	10/07/19
NEW		Sonim XPi device with AT&T IoT Service	12/13/17	12/13/17
NEW		Telenav Asset Tracker from AT&T	11/30/12	11/30/12
NEW		Telenav Track from AT&T	11/16/12	11/16/12
NEW		Telenav Track LITE from AT&T	11/16/12	11/16/12
NEW		Telenav Vehicle Tracker from AT&T	11/30/12	11/30/12
NEW		The Archiving Platform from Smarsh	05/17/17	05/17/17
NEW		TotalMobile from AT&T	12/10/12	12/10/12
NEW		Xora In-Vehicle from AT&T	11/30/12	11/30/12
NEW		Xora StreetSmart Workforce from AT&T	09/20/12	09/20/12
NEW		Xora StreetSmart Workforce Locator from AT&T	09/20/12	09/20/12
SG1E	ACC Business ANIRA	ACC Business ANIRA	11/17/11	11/17/11
SG1E	ACC Business Managed Internet Service	ACC Business Managed Internet Service	11/17/11	11/17/11
SG1B	ACC Business Service	ACC Business Service	11/17/11	11/17/11
SG1B	ACCU-Ring Network Access Service	ACCU-Ring Network Access Service	10/28/13	10/28/13
SG1B	ACCUNET 2.048 Mbps Service	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	ACCUNET Fractional T45 (FT45) Service	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	ACCUNET Generic Digital Access (ADGA) Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	ACCUNET SONET T155 (OC3) Service	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	ACCUNET Spectrum of Digital Service (ASDS)	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	ACCUNET T1.5 Service	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	ACCUNET T45 Service	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	Alascom 1.544 Mbps Offer	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Alascom DDS Offer	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Alascom Fractional T1.5 Offer	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Alascom T45 Offer	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Alascom Voice Grade Offer	AT&T Bandwidth Services	12/28/07	12/28/07
SG1E	AT&T Advanced Recovery Services (ARS)	AT&T Advanced Recovery Services	11/17/11	11/17/11
SG1B	AT&T Advanced Toll-Free Service	AT&T Toll-Free Services*	09/02/04	09/15/04
SG1E	AT&T Alascom Asynchronous Transfer Mode (ATM) Services	AT&T Business Network (ABN) Service	08/10/07	08/10/07
SG1B	AT&T Alascom Basic Frame Relay Service	AT&T Packet Services	08/10/07	08/10/07
SG1B	AT&T ALL IN ONE Service	AT&T ALL IN ONE Service	11/17/11	11/17/11
SG1E	AT&T ATM Services	AT&T Packet Services	08/02/04	09/01/04
SG1B	AT&T Audio TeleConference Service	AT&T Audio TeleConference Service	11/17/11	11/17/11
SG1E	AT&T Business DSL Internet Service	AT&T Business DSL Internet Service	11/17/11	11/17/11
SG1B	AT&T Business Network (ABN) Service	AT&T Business Network	11/23/04	12/01/04
SG1B	AT&T Business Services - Simply Better Flex Pricing Plan	AT&T Business Services - Simply Better Flex Pricing Plan	11/17/11	11/17/11
SG1E	AT&T Business-in-a-Box Service	AT&T Business-in-a-Box Service	11/17/11	11/17/11
SG1B	AT&T Commercial Long Distance Service	AT&T Commercial Long Distance Service	12/06/13	12/06/13
SG1B	AT&T Contact Management Services (formerly AT&T VoiceTone® Services)	AT&T Contact Management Services	12/15/06	12/29/06
SG1B	AT&T Direct Toll-Free Service	AT&T Toll-Free Services*	09/02/04	09/15/04
SG1B	AT&T Domestic Frame Relay Service	AT&T Packet Services	08/02/04	09/01/04
SG1E	AT&T Dual-Mode Mobile Voice	AT&T Dual-Mode Mobile Voice	11/17/11	11/17/11
SG1E	AT&T Enhanced Announcement Services	AT&T Toll-Free Services*	09/02/04	09/15/04
SG1E	AT&T Enhanced Transport Service	AT&T Enhanced Transport Service	11/17/11	11/17/11
SG1E	AT&T Enhanced Virtual Private Network Services	AT&T Enhanced Virtual Private Network Services	11/17/11	11/17/11
SG1E	AT&T Enterprise Hosting Service	AT&T Enterprise Hosting Service	11/17/11	11/17/11
SG1E	AT&T Enterprise Recovery Service	AT&T Enterprise Recovery Service	11/17/11	11/17/11
SG1E	AT&T Enterprise Routing Services - Cisco Version	AT&T Enterprise Routing Services - Cisco Version	11/17/11	11/17/11
SG1E	AT&T Enterprise Routing Services - Genesys Version	AT&T Enterprise Routing Services - Genesys Version	11/17/11	11/17/11
SG1E	AT&T Fast Access Business DSL Service	AT&T Fast Access Business DSL Service	11/17/11	11/17/11
SG1B	AT&T Full Channel Service - Mexico	AT&T Bandwidth Services	08/14/06	08/28/06
SG1B	AT&T Global Inbound Service	AT&T Global Inbound Service	09/27/12	09/27/12
SG1E	AT&T Global Managed Internet Service	AT&T Managed Internet Service	12/12/05	12/15/05
SG1E	AT&T Global Network Services AT&T Remote Access - Multiprotocol Remote Access	AT&T Global Network Services AT&T Remote Access - Multiprotocol Remote Access	11/17/11	11/17/11
SG1B	AT&T Global Software Defined Network (GSDN)	AT&T OneNet Service	07/12/05	07/15/05
SG1E	AT&T Hosted Outbound Calling Service (AHOCS)	AT&T Hosted Outbound Calling Service	11/17/11	11/17/11
SG1B	AT&T International Bilateral Frame Relay Service	AT&T Packet Services	08/02/04	09/01/04
SG1B	AT&T International End-to-End Access Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	AT&T International End-to-End Frame Relay Service	AT&T Packet Services	08/02/04	09/01/04
SG1B	AT&T International End-to-End Service	AT&T Bandwidth Services	08/14/06	08/28/06
SG1B	AT&T International Full-Channel Service	AT&T Bandwidth Services	08/14/06	08/28/06
SG1B	AT&T International Full-Channel Service - Coordinated (IFCS-C)	AT&T Bandwidth Services	08/14/06	08/28/06
SG1B	AT&T International Half-Channel Service	AT&T Bandwidth Services	08/14/06	08/28/06
SG1B	AT&T International Satellite Direct Service	AT&T International Satellite Direct Service	11/17/11	11/17/11
SG1B	AT&T International Satellite Shared Earth Station Service	AT&T International Satellite Shared Earth Station Service	11/17/11	11/17/11
SG1E	AT&T Internet Protect	AT&T Managed Security Services	11/17/11	11/17/11
SG1B	AT&T IP Enabled Frame Relay - International (IPeFR I) Service	AT&T Packet Services	08/02/04	09/01/04
SG1E	AT&T IP Telephony and LAN Service	AT&T IP Telephony and LAN Service	11/17/11	11/17/11
SG1E	AT&T Machine-to-Machine Wireless Services	AT&T Machine-to-Machine Wireless Services	11/17/11	11/17/11
SG1E	AT&T Maintenance Solutions (AMS)	AT&T Maintenance Solutions (AMS)	11/17/11	11/17/11
SG1E	AT&T Managed Internet Service	AT&T Managed Internet Service	02/22/05	03/01/05
SG1E	AT&T Managed Multi-Network Service	AT&T Managed Multi-Network Service	11/17/11	11/17/11
SG1E	AT&T Managed Router Solution	AT&T Managed Router Solution	11/17/11	11/17/11
SG1E	AT&T Managed Security Services	AT&T Managed Security Services	11/17/11	11/17/11
SG1E	AT&T Managed Virtual Private Network (VPN) Tunneling Services	AT&T Managed Virtual Private Network (VPN) Tunneling Services	11/17/11	11/17/11
SG1E	AT&T Mobile Services	AT&T Mobile Services	11/17/11	11/17/11
SG1E	AT&T Network-Based IP VPN Remote Access Service	AT&T Network-Based IP VPN Remote Access Service	11/17/11	11/17/11
SG1E	AT&T OPT-E-WAN Virtual Private LAN Service (VPLS)	AT&T OPT-E-WAN Virtual Private LAN Service (VPLS)	11/17/11	11/17/11
SG1B	AT&T Private Line SONET OC12 (OC12) Local Channel Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	AT&T Private Line SONET OC12 Service	AT&T Bandwidth Services	10/10/05	10/15/05
SG1E	AT&T Private Video Management Service	AT&T Private Video Management Service	11/17/11	11/17/11
SG1B	AT&T SDN OneNet Service	AT&T OneNet Service	07/12/05	07/15/05
SG1E	AT&T Smart Business Suite	AT&T Smart Business Suite	11/17/11	11/17/11
SG1B	AT&T SONET OC3 Local Channel Service (OC3 LCS)	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	AT&T STARTERLINE Service	AT&T Toll-Free Services*	09/02/04	09/15/04
SG1B	AT&T Toll-Free MEGACOM Service	AT&T Toll-Free Services*	09/02/04	09/15/04
SG1B	AT&T Toll-Free READYLINE Service	AT&T Toll-Free Services*	09/02/04	09/15/04
SG1E	AT&T Ultravailable® Network Services	AT&T Ultravailable® Network Services	11/17/11	11/17/11
SG1E	AT&T Unified Communications Services	AT&T Unified Communications Services	11/17/11	11/17/11
SG1B	AT&T VoicePort Service	AT&T Voice Port Service	11/08/12	11/08/12
SG1E	AT&T Web Hosting Service	AT&T Website Solutions and AT&T Web Hosting Service	11/17/11	11/17/11
SG1E	AT&T Wi-Fi Wireless Internet Access Service	AT&T Wi-Fi Wireless Internet Access Service	11/17/11	11/17/11
SG1B	Digital Data Local Channel (DDLC) Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	International ACCUNET 2.048 Mbps Service - Mexico	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET Spectrum of Digital Service (IASDS) - Canada	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET Spectrum of Digital Service (IASDS) - Mexico	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET T1.5 Service - Canada	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET T1.5 Service - Mexico	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET T155 Service - Canada	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET T155 Service - Mexico	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET T45 Service - Canada	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	International ACCUNET T45 Service - Mexico	AT&T Bandwidth Services	10/10/05	10/15/05
SG1B	Terrestrial 1.544 Mbps (T1.5) Local Channel Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Terrestrial 2.048 Mbps (T2.048) Local Channel Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Terrestrial 45 Mbps (T45) Local Channel Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Terrestrial Television (TV) Local Channel Service	AT&T Bandwidth Services	12/28/07	12/28/07
SG1B	Virtual Telecommunications Network Service (VTNS)	Virtual Telecommunications Network Service (VTNS)	11/17/11	11/17/11
SG1B	Voice Grade (VG) Local Channel Service	AT&T Bandwidth Services	12/28/07	12/28/07

Notes:

** The General Terms and Conditions continue to apply to service that have not been transitioned to the new site. Once a service is covered by an effective Service Guide on the new site, the new General Provisions and Glossary will apply.

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